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We require your valuable feedback at every step, which is inevitable for growth and improvement in our services.
For sharing your experience with R K Global, please fill up the feedback form to help us serve you better.
Client ID* : Client Name* :

  State your agreement with the following statements on a scale of 1 to 5 where:
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Choose Yes/No wherever specified
Account Opening
   Clarification of products & schemes at the time of account opening
   Clarification of documents required to open an account
   Clarification of information like User id, Passwords, DP Id, Bank Details etc. post opening of
    account
  Clarification of software installation & it’s usage
  Over all experience during account opening process in terms of time taken & convenience
Trading
Trading Software currently used by you (Tick on any one)
  Experience in using the trading software
  Features in trading software
  Speed of bhav updation in trading software
  Order Confirmation Speed
  Experience with Call & Trade Dealers
Back-office
  Are the back office reports easy to understand?
  Is contract note received on time?
  Do you get the margin & billing information via SMS?
  Are the funds transferred by you updated on time?
  Is the funds payout request processed on time?
Customer Care Services
  Was your call attended in the 1st time?
  Were you able to reach the concerned department without any inconvenience?
  Were your queries solved in the 1st Call made by you?
  Was the behavior of customer care executive helpful & courteous?
  Were you satisfied with the customer care services?
Website
  How would you rate the design of our website “www.rkglobal.net”
  How do you rate the website in terms of information availability
  Most frequently visited section by you on the website ( please name the section in the
   blank space)
Research
  How would you rate the contents of Opening Bell (Morning Report)
  How would you rate the contents of Weekly Cursor (Weekly Report)
  How would you rate the contents of Company Report
  How would you rate the success of our Technical Calls
  How would you rate the presentation of the research reports
  How would you rate the contents of R K Global Weekly Newsletter
  Usefulness of our research reports/calls in effecting your investment decisions
Others
  How would rate your overall experience with R K Global
  How would you rate the products of R K Global in comparison to other brokers
  How would you rate the services of R K Global in comparison to other brokers
  Which word would you use to best describe R K Global (please tick on any one)



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